Terms of use and privacy

← Back

Last updated: August 9, 2019

1.- Owner and Data Controller

The owner of this website and the data controller responsible for processing data on this website is DEIA CAPITAL INVESTMENTS SL. (hereinafter the “Service”), with its registered office at Calle Zabaleta 33 Entresuelo Derecha 20002 Donostia and Tax ID number B75410779.

DEIA CAPITAL INVESTMENTS SL. está inscrita en el Registro Mercantil de Donostia - San Sebastián.

Email: info@deiaproyectos.com

Use of the website confers the status of user, and by doing so, you accept the terms and conditions set forth below.

2.- External links

The website may contain links to other websites.

However, we do not exercise any control over such sites or their content; they are subject to their own terms and conditions. We do not assume any association with or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or veracity.

3.- Intellectual and Industrial Property

The Service owns or holds the license for all intellectual and industrial property rights regarding its website and the elements contained therein.

Therefore, the reproduction, distribution, public communication, and transformation of all or part of the content of this website for commercial purposes—on any medium and by any technical means—are expressly prohibited without the Service’s authorization.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on your use of the website and its features.

The personal and non-personal information collected reaches us via two channels: 1) information collected automatically, and 2) information you provide voluntarily.

4.1.1.- Automatically Collected Data

This information consists of:

  • Information collected via cookies or similar mechanisms stored on your device, always subject to your consent. Consult our Cookie Policy for more information.
  • The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, browser type, language, date, country, time of the request, the referring URL, or the mobile network used, among others.
  • Site usage data and any errors detected during use, such as pages not found or display issues.

4.1.2.- Voluntarily provided data

This information will consist of:

  • Information contained in messages sent via the site’s contact channels. For example, your email, alias or name, subject, or message.
  • Personal or non-personal information required to leave a comment on posts in the news section, such as the comment content, name, email, and website.
  • Data provided to register as a user. For example, your email, alias or name, subject, or message.
  • Personal information required to subscribe to the newsletter, such as your email address.

(Delete or include the processing activities that are applicable)

4.2.- Rights

Please note that completing the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk), the use of certain site functions will not be possible or will be limited.

The personal data you provide will be incorporated into and processed within files owned by the Service in order to handle your requests.

You may exercise your rights of access, rectification, erasure, restriction of processing, objection, and data portability regarding your personal data at any time by sending an email to: info@deiaproyectos.com or by writing to the postal address: Calle Zabaleta 33 Entresuelo Derecha 20002 Donostia.

In either case, you must identify yourself by providing your full name and a copy of your national ID card.

You can find the various forms for exercising these rights here.

If you have given your consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

Furthermore, if you believe there is an issue with how we are handling your data, you may direct your complaints to the relevant data protection authority—specifically, the Spanish Agency……Spanish Data Protection Agency] is the relevant authority for Spain.

4.3.- Use of Data

The data provided to the Service will be used to:

  • Handle your requests; the legal basis for this is our legitimate interest in responding to and resolving our users’ inquiries.
  • Provide you with user access to our services; the legal basis for this is our legitimate interest in providing and managing the service.
  • Publish your comments in the blog section of our website; the legal basis for this is your consent.
  • Send you our latest news and updates via our newsletter; the legal basis for this is your consent.

4.3.1.- In emails and contact forms

The website features SSL encryption, allowing users to securely submit their personal data via standard contact forms.

The personal data collected will undergo automated processing and be incorporated into the corresponding activity log files owned by the Service.

In this regard:

  • We will receive your IP address—which will be used to verify the message’s origin in order to offer appropriate recommendations (e.g., displaying information in the correct language) and to detect potential irregularities (e.g., possible cyberattack attempts against the Service)—as well as data regarding your ISP.
  • You may also provide us with your data via telephone, email, and other indicated communication channels.

4.3.2.- On social media

We maintain profiles on some of the internet’s major social networks, and the Service acts as the data controller for data published on these platforms (e.g., photos uploaded by the Service that feature people’s faces).

Such data will be processed …as permitted by the social network for corporate profiles. Therefore, provided the law does not prohibit it, we may inform our followers—via any channel allowed by the social network—about activities or offers, as well as provide personalized customer service.

Under no circumstances will we extract data from social networks unless we have obtained the user’s specific and express consent to do so.

When the exercise of your rights depends on modifying your profile—due to the very nature of social networks—we will assist and advise you to the best of our ability.

4.4.- Data retention

The retention periods for data processed by the Service are indicated below:

  • Aggregated data will be retained indefinitely.
  • Customer data will be retained for the minimum period necessary, potentially up to:
  • 5 years, pursuant to Art. 1964 of the Civil Code (personal actions with no specific time limit).
  • 6 years, pursuant to Art. 30 of the Commercial Code (e.g., accounting records or invoices).
  • User data uploaded by the Service to social network pages and profiles will be retained from the moment the user gives their consent until they withdraw it.
  • Data provided for the newsletter will be retained from the moment the user gives their consent until they withdraw it.

5.- Service providers and others

Third parties manage part of the Service.

The Service requires them to comply with this Privacy Policy insofar as it applies to them; additionally, they must have their own privacy policy. However, the Service shall not be responsible for compliance with said policy.

Under certain circumstances, the Service may share, use, preserve, or disclose Personal Information with third parties in a non-aggregated form:

  • To provide the Service:

Service providers that perform functions on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and access the information necessary to perform their functions, but they are not permitted to share or use the information for any other purpose.

  • To cooperate with competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any event, we will only provide the required information.

If necessary to detect, prevent, or otherwise address and pursue fraud, security issues, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service is not liable for: a) errors or omissions in the content; b) tunavailability of the website; or c) the transmission of malicious programs within the content, despite having adopted all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make such modifications to its website as it deems appropriate without prior notice, including the ability to change, delete, or add to the content and services provided through the site, as well as the manner in which they are presented.

Furthermore, these terms and conditions are subject to change at any time. Modifications shall take effect from the moment of their publication.

8.- Cookies

Please consult our Cookie Policy to learn how we use cookies.